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PACER Problems with Firefox

Every lawyer practicing in federal court knows the benefits of the PACER (Public Access to Court Electronic Records) system, quick and easy (?) access to case and docket information from Federal Appellate, District and Bankruptcy courts. However, the system is not without its faults. One of which we get at least one call per month about concerns the viewing of PACER documents downloaded with Firefox.

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As most readers will note, Firefox is gaining large ground against Microsoft’s Internet Explorer with Firefox jumping to a 20% market share while Explorer dropped to 69% for the first time since 1998. While most users find Firefox superior, it handles downloads from PACER in an awkward manner by saving the file as “show_temp.pl” which will not open.

The solution? Change the extension by renaming the file to “Document Name.pdf”. Suddenly your operating system will be able to view the file! As for why Firefox seems to handle PACER downloads in this manner has to do with the Perl script PACER is using to push the file to your browser (don’t worry, you won’t be tested on that). The point is that once you know how to deal with it, it’ s not all that bad.

  • Dan Canon

    I use Firefox almost exclusively and I have never run into this issue. Under what circumstances are people reporting this? Mac and PC users both??

  • Dan Canon

    I use Firefox almost exclusively and I have never run into this issue. Under what circumstances are people reporting this? Mac and PC users both??

  • http://technoesqpresentations.com finis33

    I think it's a Firefox for Mac issue.

  • http://technoesqpresentations.com finis33

    I think it's a Firefox for Mac issue.

  • Timothy Schranck

    Thank you so much for providing this simple solution.

  • Timothy Schranck

    Thank you so much for providing this simple solution.

  • http://www.technoesq.com Finis Price

    I’m glad it helped. I must say it took me quite a long time to figure out what was wrong when I was downloading the files.

  • Dick Donovan

    Thanks. This happens in Firefox 3.x, in both Mac and Linux (though not in every installation, for reasons unknown). The show_temp.pl filesize looked suspiciously equivalent to what would have been the .pdf.

    And of course the website proclaims the new IE 7.0, how it's wonderful, etc., ad nauseam.

  • Dick Donovan

    Thanks. This happens in Firefox 3.x, in both Mac and Linux (though not in every installation, for reasons unknown). The show_temp.pl filesize looked suspiciously equivalent to what would have been the .pdf.

    And of course the website proclaims the new IE 7.0, how it's wonderful, etc., ad nauseam.

  • Dick Donovan

    Thanks. This happens in Firefox 3.x, in both Mac and Linux (though not in every installation, for reasons unknown). The show_temp.pl filesize looked suspiciously equivalent to what would have been the .pdf.

    And of course the website proclaims the new IE 7.0, how it's wonderful, etc., ad nauseam.

  • jr

    Just what I was looking for!!! Thank you.

  • http://www.technoesq.com Finis Price

    That’s great! You have no idea how much that confused me until I found the solution.

  • Mark Bennett

    I use Hazel to rename the files automatically, which is a marginally less inelegant solution.

  • Mark E Williams

    You can bill me if you can help me, but I consistently have a problem with PACER’s efiling function wherein it will not allow the second case to be filed because it treats it as a repeat filing for the previous case, although everything is different. I have tried renaming the pdf file to be uploaded, maxed out the temporary files space allowed, lowered the cookies security checks, (I use IE8), and I have even rolled back/reinstalled IE7 with no results. I am really at a loss and I am serious about paying you for your time……

  • GuestESQ

    brilliant – thanks
     

  • Shane Ramey
  • Mark Bennett

    That looks like a Windows fix. No?

  • Shane Ramey

    That’s right. It sounds like the PDF program that’s described in the article has an IE add-on which enables it to work in IE, but the program does not have a Firefox add-on. The article I linked to describes a general windows change that should work will all browsers without the add-on enabled