Phoenix TechnologiesPhoenix Technologies has put out a press release announcing Fujitsu laptop hard-drives which will feature their new FailSafe system. This new system seeks to address many attorneys and other professionals main concern, a lost laptop with confidential client information still on it. While the loss of a laptop computer is hard to swallow, the loss of such client data can bring even greater problems.

FailSafe offers full disk encryption as well as the ability to remotely disable the hard drive in a laptop “ensuring failsafe protection against data theft and personal information loss”. In addition to allowing the laptop owner to lock-down the hard drive, rendering it useless to a thief, it will also be possible to remotely erase the drive. Further information was not provided on the upcoming Fujitsu FailSafe hard drives but we will keep you posted once any more information becomes available.

TechnoEsq is often asked to convert files for attorneys and their staff due to the numerous document formats floating around offices. Unfortunately, Microsoft hasn’t been very consistent with their document formats, especially with Microsoft Works still being used in some offices. Thus TechnoEsq offers file conversions for clients, converting videos, photographs and text documents into any requested extension.

ZamzarBut if you aren’t concerned about confidentiality, Zamzar offers a great conversion service for most document, image, audio and video formats. Simply upload your file, choose the format you would like the file converted to and you will be emailed a link to your converted file. Zamzar supports all major document formats as well as a great deal of the video and photo formats found in the law office. Their free service allows a maximum file size of 100MB and 5 concurrent conversions. The converted document is only stored for 24 hours for download and the transfer is not SSL encrypted.

If you would like more confidentiality or need a maximum file size of greater than 100MB, they offer pay accounts starting at $7/month going all the way up to a business account which includes a 1GB file limit, 15 concurrent conversions, 100GB of online storage space for converted documents, a personal inbox and secure conversions via SSL for only $49/month.

It’s a great service for free and to be honest, quite a nice service for the business account as well.

Ron SchmittlingTechnoEsq is proud to introduce Ron Schmittling as a contributing author to our blog. Ron is the Security & Privacy practice leader for Brown Smith Wallace in St. Louis, MO. He and his team specialize in all aspects of information security, payment card compliance, data privacy, and computer forensics. He can be contacted at 314.983.1398 or rschmittling@bswllc.com for all of your information security needs and questions. Without further ado, we’ll turn this post over to Ron.

Fraud will never happen at your company, right?  You have passwords, antivirus software, even a dedicated IT staff that manages this portion of your business — so you’re not worried.  But you should be.  This not-at-my-company approach to securing your information systems is downright dangerous.  Every organization has critical or sensitive information, whether financial information, trade secrets, intellectual property or confidential employee data.  This accessible digital information is stored electronically, leaving it vulnerable to hackers, viruses and even your own employees.

Business Protection

First, there are a lot of myths surrounding information security, such as:  ‘We are a simple company and not very high-tech,’ or ‘I trust my IT group to know what needs to be done,’ or ‘My outsourced provider takes care of that stuff.’   Most companies are not as secure as they think they are.  At the other end of the spectrum are companies that look for security products rather than developing a process. They purchase software, layering several programs with the mindset that more is better. But without a well-defined system, these companies could actually create more security ‘holes.’  For all these reasons, managers should develop a process for securing data.  After all, information is the lifeblood of any business.  Therefore, securing that information is a management responsibility and not just another job for the IT department.

Security and its effect on the bottom line

Many companies fail to understand how information security will help their profit margins because security is not tangible.  It isn’t tied in neatly to the linear cost and profit concept.  But, in fact, security affects businesses in ways they never expected.  Business activity can be disrupted, resulting in lost time and angry customers.  Privacy can be violated, which will erode customer trust and lead to lawsuits.  Reputations can be damaged, spoiling future opportunities.  On a more direct level, financial information that is not secure puts companies at serious risk for fraud or espionage.

How can I manage security for my business?

Start by defining what systems you currently have in place.  Next, implement user-access controls like user IDs and passwords, user agreements and acceptable-use policies. Finally, monitor the compliance of your plan. How is it working? You may enlist a third party to run penetration and vulnerability tests, essentially checking how easy it is to break into your system without actually breaching your security. 

Your system won’t be put into place overnight — but you should set goals and work toward constantly improving your security. No business can afford to ignore it.

MILOGrant Griffiths, Ben Stevens, Victor Medina and I have completed the second MILO (Macs In Law Office) podcast discussing Macs in the law office. TechnoEsq previously posted about the first MILO Podcast.

This is the second in a series of podcasts which will be put together by Macs In Law Offices (MILO), a new blog which will come online in the very near future. In the meantime, make sure you join the MILO listserve. It is a place for fellow Mac lawyers to discuss their Mac solutions in a legal environment and ask questions of like-minded attorneys.

TechnoEsq is preparing some major renovations and expansions. Among these changes will be new sections providing a place for lawyers and virtual assistants (paralegals, secretaries and law clerks) for work on a task, project, temporary or permanent basis, mediation and trial presentations as well as computer forensics.


TechnoEsq

Given this expansion, TechnoEsq.com will be the main umbrella for the rest of these services, including this blog. The TechnoEsq blog will soon be hosted at TechnoEsq.com/blog. This change will be in the coming weeks and for a time, the blog will be present here as well as at TechnoEsq.com/blog. We ask that all of our supporters and colleague blogs please change their links accordingly.

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